Terms of service
TERMS OF SERVICE
These Terms of Service govern your use of The Young Brand website and your purchase of products from us.
By accessing our website or placing an order, you agree to these terms.
Products
We make every effort to accurately display and describe our products.
Because many TYB products are handmade and use natural materials, minor variations in leather color, grain, texture, finish, stitching, and hardware may occur.
These variations are part of handmade and natural-material construction and are not necessarily defects.
Intended Use
Customers are responsible for selecting equipment appropriate for their intended application.
Our products must be used responsibly and in accordance with their intended purpose.
Dog equipment should be inspected regularly for wear, damage, loose hardware, or other conditions that could affect safe use.
No collar, lead, or other restraint system should be considered indestructible or relied upon without appropriate inspection and supervision.
Orders
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving:
- Suspected fraud
- Pricing or listing errors
- Product availability
- Invalid payment information
- Misuse of promotional offers
If we cancel a paid order, the applicable payment will be refunded.
Pricing
Prices are listed in the currency displayed on the website and may change without notice.
Shipping, taxes, customs duties, and other charges may apply depending on the destination.
Production Times
Many TYB products are handmade or made to order.
Production estimates are provided for convenience but are not guaranteed delivery dates.
Production times may vary during launches, periods of high demand, holidays, or custom orders.
Shipping
Shipping is governed by our Shipping Policy.
Once an order has been transferred to a shipping carrier, transit delays may occur outside our direct control.
Returns & Warranty
Returns, exchanges, and warranty claims are governed by our Refund & Return Policy and applicable product warranty terms.
Intellectual Property
The Young Brand name, logos, artwork, product photography, graphics, designs, written content, and other original materials appearing on this website are owned by or licensed to The Young Brand unless otherwise stated.
They may not be reproduced, distributed, copied, or used commercially without permission.
Website Use
You agree not to use the website for unlawful purposes or attempt to interfere with its operation, security, or functionality.
Third-Party Services
Our store uses Shopify and may use third-party services for payments, shipping, reviews, analytics, marketing, and other functions.
Use of certain third-party services may also be subject to their respective terms and policies.
Limitation of Liability
To the extent permitted by applicable law, The Young Brand is not responsible for indirect, incidental, or consequential losses arising from the use or inability to use our website or products.
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time.
The version posted on the website at the time of use or purchase will apply unless otherwise required by law.
Contact
Questions regarding these Terms may be sent to: